In case you lose your passport or ID while in Malta, please contact your embassy here.
Important information to know before arriving to Malta
The official languages in Malta are Maltese & English (most Malteses are polyglots and can also speak and/or understand Italian, French, and German)
The Capital City is Valletta (Approximately 30 minutes by public transport from St Julian's)
Car or motorbike rental is possible but keep in mind that driving in Malta can be tricky and complicated. Driving is on the left, the same as in the UK.
The power plugs and sockets are of type G. The voltage is 230 V and the frequency is 50 Hz.
The only pharmacy open 24 hrs on the Island is the one in the airport.
The public transport available in Malta is the buses and the ferries, generally available between 5.30h till 23h.
Tap water is safe, but we recommend always drink mineral water.
Use official bank ATMs for money withdrawals and bring enough cash, as many shops and bars don't accept cards.
Safety in Malta
Malta is one of the safest countries in the world. Is good for families, solo travelers (female or male), and couples.
Pickpocketing, like in other main Tourist spots in Europe, is not common here.
In most of the towns, children play safely in the streets and neighbors even let doors of their houses open.
Assaults, robbery or any kind of violence is not common in the Maltese Islands.
The criminality rate is very very low.
Important Notice about our properties
Other Important notices to be aware of before check-in into our properties.
Please note that currently, we are having construction works next to some of our Apartments* the windows are double glazed for your comfort.
Due to high humidity in the Island, there are mold problems in most of the buildings along with the country. We do exhaustive cleaning and care on this matter, and our properties are new with modern finishes, however, if you still find this issue during your stay, please let us know so we can fix it immediately.
Complaints of any kind must be notified to us during your stay and not after, for us to be able to assist you on-site.
We are always available for you, so please do not hesitate to contact us if you have any concerns or need special assistance.
Additionally, if you have any concerns regarding COVID-19 please click here.
Apartments* next to the construction building are the following